Many years ago, I realized that in order for my business to be a company, it needed to have a solid structure in place to maintain the workflow, manage growth and, of course, manage people. As my company grew, so too did the systems and procedures.
As I write this column, the industry has filed multiple lawsuits and is facing one of the most important legal battles in the past decade. It’s a battle against formidable forces — the Department of Labor and President Barack Obama. At stake are billions of dollars of premium and a lot of companies’ futures. Regardless of the outcome, you can rest assured that big changes are on the horizon. Uncertainty will continue to surround our business well into the foreseeable future.